Referral Coordinator Jobs
Check out our Referral Coordinator jobs! If you’re passionate about optimizing patient referral processes, coordinating healthcare providers, and ensuring smooth communication, we have exciting opportunities where your organizational skills, attention to detail, and ability to streamline referral workflows will be essential in providing excellent patient care.
Responsibilities
- Assigning and coordinating referral coordinator duties to ensure efficient patient referrals, smooth communication between healthcare providers, and timely follow-up care.
- Monitoring referral status and ensuring timely appointment scheduling to prevent delays and maintain patient satisfaction.
- Managing referral documentation and patient information to ensure accurate record-keeping and compliance with healthcare regulations.
- Ensuring compliance with healthcare policies, insurance guidelines, and patient confidentiality standards.
- Training new team members on referral processes, patient communication, and handling sensitive information while providing ongoing evaluations to support professional development.
- Communicating referral status updates, patient needs, and key healthcare provider information to relevant departments to ensure seamless patient care coordination.
- Maintaining a professional, organized system for managing patient referrals to align with organizational goals and ensure optimal patient care.
- Supporting management with reports on referral metrics, patient outcomes, and areas for process improvement to enhance referral operations.
Skills & Experience
- High school diploma or equivalent; Associate’s degree in a related field preferred.
- Proven experience in a healthcare setting, ideally in a fast-paced, patient-centered environment.
- Strong knowledge of referral management processes, healthcare provider networks, and insurance verification.
- Excellent attention to detail and the ability to multitask effectively, ensuring timely patient referrals and coordination of care.
- Strong communication and interpersonal skills to interact with healthcare providers, patients, and insurance representatives.
- Ability to remain calm and make strategic decisions under pressure, particularly when managing urgent referral needs or addressing delays in patient care.
- Flexibility to work varying shifts, including periods of high demand, to meet referral coordination requirements.
- Proactive and solutions-oriented mindset to ensure smooth referral operations and optimal patient care.
Apply now
Equal opportunity employer
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
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