Assistant Program Director

Our client, a non profit organization that supports a permanent supportive housing residence for formerly homeless adults with mental health and co-occurring disorders, is seeking an Assistant Program Director. The services provided in the residence include case management, harm reduction, housing readiness, counseling, medical and psychiatric services, groups and recreation, and 24-hour 7 day a week front desk concierge.

Position Purpose: To provide support and clinical supervision to case managers and other social service staff with the goal of excellent service provision and helping clients to remain stably housed in a supportive environment while optimizing tenant health and well-being.
 

Essential Duties:
• Supervision of case management staff
• Ensure that all documentation (including, but not limited to, progress notes, service plans, health forms, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards; provide coaching on policies and clinical practice.
• Support evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, harm reduction, and strengths-based approach
• Ensure collection, tracking, and analysis of data, with a results-oriented mindset. 
• Provide weekly supervision to staff; promote staff development, evaluate their work and initiate disciplinary action when required;
• Participate in new client interviews, intakes and admission meetings
• Coordinate client care with all onsite treatment providers, serve as liaison with medical and psychiatric staff
• Assist with audit preparation and performance improvement plans as needed
• Assist Program Director with daily program operations, serve as senior leader in Program Director’s absence
• Interface with various community agencies, funders and stakeholders relevant to our client population
• Coordinate the scheduling of all contracted treatment providers and consultants.
• Collaborate with staff in other programs to coordinate client service
• Work with the Clinical Integration Team on the clinical best practices initiative
• Attend staff meetings, case conferences, training programs and supervision meetings
• Participate in developing group curriculum and facilitate group activities as needed
• Other duties as required

Qualifications/ Skills/Educational Requirements:
• Master’s Degree Preferred, Bachelor’s Degree considered with significant experience
• Supervisory and leadership experience required 
• Experience in supportive housing a strong plus
• Understanding of homelessness, housing first, client centered approach, and harm reduction models preferred
• Ability to multi-task/work in a fast-paced environment 
• Excellent verbal, interpersonal, organizational, and written communications skills
• Ability to work to collect, track, and analyze data
• Good judgment and problem-solving skills
• Computer literate (MS Office, AWARDS database-ability to learn and use, cloud based platforms such as Paycom)

Benefits:
We offer eligible employees competitive pay and access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.

EOE:
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.