Billing Operations Specialist

Our client is an established healthcare revenue cycle management company supporting more than 1,100 ambulatory surgery centers, surgical practices, hospitals, and anesthesia groups nationwide. They provide medical billing, collections, and revenue recovery services. They are seeking a Billing Operations Specialist on a temporary basis that could lead to a permanent position. This is an excellent opportunity for someone with medical office experience, basic billing experience and good administrative office skills. 

Key Responsibilities

• Explain patient statements, outstanding balances, deductibles, and why patients received a bill.
• Help patients understand insurance-related issues and guide them on next steps with their carrier.
• Occasionally assist with three-way calls involving patients and insurance companies.
• Patients are directed to their medical office for payments; no payments are collected over the phone.

Qualifications

• Medical office front desk experience 
• Understanding of insurance eligibility verification and communicating with insurance carriers.
• Experience speaking directly with patients about billing and insurance questions, including explaining their Explanation of Benefits (EOB).
• High school diploma or equivalent.
• 1-3 years of medical office experience
• Proficiency in Microsoft Office (Excel, Outlook, Word).e
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to multitask and work independently.
• Knowledge of HIPAA and billing compliance requirements.

BENEFITS

We offer eligible employees competitive pay and access to a range of benefits and support programs, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Benefits are based on assignment type, schedule, length of employment, and plan eligibility requirements.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

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